Senior Systems Engineer
Core
Senior Systems Engineer specializing in network and firewall management, resolving complex technical issues for customers.
Role type
Senior IC systems engineer (networking/security)
Builds
Managed services for enterprise IT environments
Domain
IT Services / Network Security
Deliverable
client delivery
Required skills
network troubleshooting, firewall management, incident investigation, root cause analysis, system maintenance, customer communication, technical documentation
Preferred skills
Palo Alto certification, Fortinet certification, Cisco certification
Technologies
Cisco, Meraki, Palo Alto, Fortinet, Windows, VMware, Hyper-V
Responsibilities
Resolving network and firewall issues, owning tickets to resolution, participating in incident investigations, performing scheduled maintenance, working directly with customers on escalations, contributing to migrations and platform improvements, maintaining technical documentation
Seniority
Senior, hands-on IC