IT Field Technician
Core
Execute end-to-end PC rollouts, hardware installations, and technical support for government and commercial clients.
Role type
IT Field Technician
Builds
Desktop hardware and software configurations for State & Federal Government Departments and major commercial clients
Domain
ICT Services / Government & Commercial
Deliverable
product features
Required skills
Windows 10/11, Office 365, hardware installation, SOE Imaging, data migrations, fault diagnosis, ServiceNow
Responsibilities
Execute end-to-end PC rollouts and hardware installations; Perform SOE Imaging, data migrations, and profile transfers; Install and configure computer equipment and peripherals; Conduct fault diagnosis and provide post-installation support; Manage task and documentation via ServiceNow
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