Claims Services Officer
Core
Manage insurance building claims from start to finish, serving insured customers, insurers, and internal teams.
Role type
Claims Services Officer
Builds
Insurance claims processing workflow
Domain
Insurance / Construction
Deliverable
client delivery
Required skills
claims management, customer service, workflow coordination, documentation processing, invoicing, data entry, system maintenance, compliance reporting, scheduling
Preferred skills
insurance building experience, Microsoft Office proficiency, fast typing, problem-solving
Responsibilities
Provide customer service via phone and email, log new claims and schedule appointments, process approvals and payments, allocate jobs to supervisors, maintain internal and insurer systems, support invoicing and data entry, ensure compliance and audit readiness, meet KPIs
Seniority
Individual Contributor