Claims Specialist
Core
Handle inbound claims for property damage and loss of rent for landlords and real estate agencies via phone and email.
Role type
Claims Specialist (Customer Service)
Builds
Property and landlord insurance claims processing
Domain
Insurance
Deliverable
client delivery
Required skills
problem-solving, attention to detail, written and verbal communication, time management, resilience
Responsibilities
Answer inbound claim calls from landlords and agencies, process email communications and lodge new claims, follow up on existing claims, perform administrative tasks like checking online lodgements
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