Outside Property Associate Claim Representative
Core
Investigate and document 1st party property claims, gather information from policyholders and third-party providers, and establish accurate scope of damages for building and contents losses.
Role type
Associate claim representative (property)
Builds
Property casualty insurance claims
Domain
Insurance
Deliverable
client delivery
Required skills
claim investigation, policy interpretation, damage estimation, customer communication, record keeping, document analysis
Preferred skills
Microsoft Office proficiency, adaptability to new technology, openness to continuous learning
Technologies
claims management systems, estimating software
Responsibilities
Review, investigate, and document 1st party property claims under close supervision; Gather information from policyholders, claimants, witnesses, and third-party providers; Establish accurate scope of damages for building and contents losses; Provide timely and professional communication to customers, claimants, and internal stakeholders; Maintain accurate records of claim activity in claim management systems; Access and inspect all areas of a dwelling or structure, including climbing ladders and entering tight spaces.
Seniority
Entry-level / Associate