Customer Service and E-Commerce Officer
Core
Providing face-to-face, phone, and email customer service while processing sales transactions, orders, returns, and exchanges in a retail environment.
Role type
Customer Service and E-Commerce Officer
Builds
Online order processing and fulfilment
Domain
Education sector retail
Deliverable
product features
Required skills
Customer service, sales transaction processing, order management, returns and exchanges handling, inventory monitoring, record maintenance, general administration
Preferred skills
Previous experience in customer service, retail or administration, strong communication and interpersonal skills, computer system proficiency, organizational skills, attention to detail, proactive and adaptable approach, ability to work in a fast-paced environment