NSW Managed Service Administrator
Core
National Administrator supporting the Managed Services team by managing service contracts, processing quotes, and handling invoicing for Audio Visual and Unified Communication systems.
Role type
Operations Administrator
Builds
Service contracts, quotes, and invoices for corporate, government, education, and defence clients
Domain
Audio Visual and Unified Communication technology services
Required skills
Contract management, quote processing, invoicing, Microsoft Office 365, ERP/ticketing systems, report generation
Preferred skills
ERP/ticketing system experience, process improvement, stakeholder collaboration
Responsibilities
Accept project handovers for ongoing service support, create and manage service contracts, create and process quotes, generate monthly contract and service desk invoices, compile required invoicing reports
Seniority
Mid-level, hands-on IC