Community Lead
Core
Shaping and scaling large-scale clinical communities to drive product adoption, advocacy, and brand trust among healthcare professionals.
Role type
Senior Community Lead (Healthcare/SaaS)
Builds
Primary and secondary care communities, ambassador programs, user-led content assets, and community operating models.
Domain
Healthcare technology (NHS) + Community Growth
Deliverable
product features
Required skills
large-scale community building, ambassador program management, storytelling, data-informed insight capture, cross-functional collaboration, strategic visioning
Preferred skills
SaaS or healthcare industry experience, experience turning unstructured conversations into scalable content
Technologies
community platforms, AI tools for insight capture
Responsibilities
Design and run community campaigns, evolve community platforms and processes, manage ambassador and super-user programs, transform community conversations into user-led content
Seniority
Senior, hands-on IC
