Residential Concierge
Core
Provide warm, professional service to residents and guests, support leasing and property tasks, and resolve resident concerns in a Build-to-Rent community.
Role type
Residential Concierge (Resident Experience Team Member)
Builds
Resident experience and community operations for a Build-to-Rent apartment complex
Domain
Residential Real Estate / Property Management
Deliverable
client delivery
Required skills
Problem solving, decision making, communication, attention to detail, leasing experience
Preferred skills
None stated
Technologies
None stated
Responsibilities
Provide warm, professional service to residents and guests; Support leasing and property tasks including check-ins, inspections, and apartment viewings; Take initiative in resolving resident concerns; Maintain strong working relationships with maintenance, cleaning, and security teams; Uphold residents' rights, privacy, and safety while contributing to emergency response procedures.