AI Ops Engineer - Professional Services
Core
Build AI-powered workflows, agentic solutions, and automation to improve efficiency and delivery within the Professional Services organization.
Role type
Senior IC AI Ops Engineer (Professional Services)
Builds
AI-powered workflows, agentic solutions, and automation tools for Professional Services delivery
Domain
SaaS / LegalTech / Contract Lifecycle Management
Deliverable
production ML models | product features
Required skills
Python, LLM frameworks (LangGraph, LangChain, Mastra, n8n, Tines), RAG, embeddings, vector databases, prompt engineering, tool use, agent memory, SaaS implementation
Preferred skills
Professional Services experience, low-code/no-code platforms, CLM/LegalTech, private equity-backed SaaS, enterprise AI governance, Snowflake
Technologies
LangGraph, LangChain, Mastra, n8n, Tines, Claude Code, OpenAI Codex, Snowflake
Responsibilities
Design and build AI-powered workflows and agentic solutions; translate delivery challenges into AI solutions; coach PS AI Builders; monitor and improve deployed AI solutions; develop training programs for AI adoption; define AI roadmap for Professional Services; ensure compliance with AI governance policies
Seniority
Mid-level, hands-on IC