Administration Assistant
Core
Frontline administrative support and customer service for student residence operations, managing resident lifecycle processes and operational activities.
Role type
Administrative Assistant
Builds
Student accommodation services and operational support for university residential communities
Domain
Higher Education / Student Housing
Deliverable
dashboards & analysis
Required skills
Customer service, administrative process management, record management, coordination of operational activities, prioritization, accuracy, web-based systems proficiency
Responsibilities
Deliver customer service via face-to-face, telephone, and email; manage administrative processes for arrivals, transfers, and departures; coordinate maintenance, cleaning, and financial processing; support events and guest accommodation bookings
Seniority
Junior, hands-on IC