CareerPlan

APS6 Salesforce Infrastructure Engineer

Sydney, New South WalesFull-time2026-11-06 → 2026-11-11
Citizens only

Core

Maintain and configure Salesforce Service Cloud, Health Cloud, and Digital Experience applications, building automated processes and troubleshooting integrations.

Role type

Salesforce Infrastructure Engineer (Administrator)

Builds

Salesforce platform configurations, automated processes, and integrated solutions for the National Disability Insurance Scheme.

Domain

Public Sector / Insurance / Cloud Infrastructure

Required skills

Salesforce, Service Cloud, Health Cloud, DevOps, API, MuleSoft, OmniStudio, Agile, System Administration, Data Integrity

Preferred skills

Cloud, Architecture, Integration, Documentation, Training

Responsibilities

Maintain and configure Service Cloud, Health Cloud, and Digital Experience applications; Investigate and troubleshoot OmniStudio components; Perform system administration including user management and data integrity; Deploy changes via DevOps framework; Troubleshoot API and integration issues; Develop event monitoring and alerting; Liaise with internal and external stakeholders.