Strategy & Operations Intern — Office of the General Manager, Small Business
Core
Support the General Manager in defining strategic priorities, conducting market research, and driving operational excellence for a high-growth AI communications platform.
Role type
Strategy & Operations Intern
Builds
Strategic initiatives, executive memos, business dashboards, and cross-functional projects
Domain
SaaS / AI / Customer Communications
Deliverable
dashboards & analysis
Required skills
Strategic planning, market research, financial modeling, data analysis, project management, executive communication
Preferred skills
SQL, BI tools, strategy consulting experience, finance background
Technologies
Google Sheets, SQL, BI tools
Responsibilities
Support the GM in defining quarterly and annual strategic priorities and OKRs; Conduct market research, competitive benchmarking, and financial modeling; Build executive-ready written memos and recommendations; Track key KPIs and maintain business dashboards; Contribute to forecasting and workforce planning; Lead or co-own cross-functional projects from scoping to execution; Coordinate stakeholders and drive timelines; Prepare materials for leadership meetings; Act as a problem-solver on diverse business topics.
