Claims Administration Officer
Core
Administrative support for processing and managing workers' compensation claims, ensuring regulatory compliance and facilitating communication between injured workers, medical providers, and stakeholders.
Role type
Claims Administration Officer
Builds
Efficient and compliant workers' compensation claim management processes
Domain
Insurance / Workers' Compensation
Deliverable
client delivery
Required skills
Organizational skills, Time management, Verbal communication, Written communication, Microsoft Office proficiency, Analytical skills, Confidentiality handling, Customer service orientation
Responsibilities
Process and manage workers' compensation claims, Maintain accurate claim records, Coordinate medical appointments, Respond to enquiries professionally, Support compliance activities including audits and reviews
