Campaign & Regulatory Communications Analyst
Core
Design and deliver compliant customer communications across email, SMS, mobile, and direct mail channels, managing KYC and regulatory journeys.
Role type
Campaign & Regulatory Communications Analyst
Builds
Customer communication journeys (KYC, TDCDD, remediation) and optimized marketing campaigns
Domain
Retail Banking / Regulatory Compliance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
SQL, Unica campaign management, regulatory compliance knowledge, data analysis, process automation
Preferred skills
Stakeholder management, continuous improvement, risk awareness
Technologies
Unica, SQL
Responsibilities
Deliver and optimize customer communications across multiple channels; Manage end-to-end KYC and regulatory communication journeys; Partner with Risk and Compliance teams to ensure regulatory adherence; Identify opportunities to automate communication processes
Seniority
Mid-level, hands-on IC
