Internal Sales and Customer Service Officer
Core
Handling customer enquiries, preparing quotations, processing orders and invoices, and coordinating with production for delivery schedules.
Role type
Internal sales and customer service officer
Builds
Road safety and traffic management solutions
Domain
Manufacturing / Engineering / Road Safety
Required skills
quotation preparation, order processing, invoice management, customer relationship management, Microsoft Office, multi-tasking
Preferred skills
manufacturing industry experience, automotive industry experience, trade-related industry experience, technical product knowledge
Responsibilities
Responding to customer enquiries via phone and email, preparing quotations and following up opportunities, processing customer orders and invoices, coordinating with production to confirm specifications and delivery schedules, tracking orders through to completion and dispatch, maintaining accurate sales and customer records