Senior Roster Coordinator South and East Region
Core
Lead a rostering team to create and maintain accurate schedules for community-based services, ensuring alignment with client needs and worker availability.
Role type
Senior Roster Coordinator (Team Lead)
Builds
Operational rosters for aged care and community services
Domain
Aged care and community services
Required skills
Roster management, Team leadership, Stakeholder engagement, Data accuracy, Risk identification, Continuous improvement
Preferred skills
Aged care experience, Carelink software proficiency, Business Management qualification
Responsibilities
Provide day-to-day leadership and coaching to a team of Roster Coordinators, Create and maintain accurate rosters aligning with client needs and worker availability, Manage unallocated shifts and changing priorities, Ensure timely responses to enquiries and service requests, Maintain accurate data for payroll and reporting, Identify and escalate risks and non-compliance issues
Seniority
Senior, hands-on IC with team leadership