Senior Accounts Receivable Officer
Core
Manage billing and collections for resident accounts in an aged care organization, focusing on resolving overdue balances through empathetic conversations and payment plans.
Role type
Senior Accounts Receivable Officer (Collections)
Builds
Payment plans and collections for resident accounts
Domain
Aged care / Not-for-profit finance
Deliverable
client delivery
Required skills
Consumer (B2C) collections, reconciliation, financial system management, Excel, empathetic communication, contract record maintenance
Preferred skills
Experience in education, NDIS, home care, Epicor system, driver's licence
Responsibilities
Manage collections across resident accounts by phone and in person, process monthly charges and direct debit runs, reconcile cash receipts to bank statements, maintain bond and loan registers, meet with families at village sites
Seniority
Senior, hands-on IC