Conference and Events Coordinator
Core
Orchestrating conferences, events, and functions for a hotel, managing operations from booking to post-event settlement.
Role type
Conference and Events Coordinator
Builds
Hotel conference and event experiences
Domain
Hospitality / Event Management
Deliverable
product features
Required skills
Event planning, Banquet Event Order (BEO) management, client communication, site inspection, budget management, invoicing and accounts processing, sales prospecting, complaint resolution, shift handover
Preferred skills
Formal qualifications in Event Management, 1-2 years experience in hotels/restaurants/function spaces
Technologies
Conference booking system
Responsibilities
Handle conference and event enquiries; produce and circulate BEOs; maintain accuracy in booking systems; conduct site inspections; process payments and invoices; prepare revenue forecasts; prospect for new business; manage client complaints; provide shift handovers
Seniority
Junior to Mid-level, hands-on IC