Operations Manager
Core
Drive excellence in jewelry production efficiency, speed, quality, and cost optimization while ensuring on-time delivery and managing vendor partnerships.
Role type
Operations Manager (Jewelry Manufacturing & Supply Chain)
Builds
Jewelry products (diamonds, gemstones, finished jewelry) for a global marketplace connecting retailers and suppliers
Domain
Jewelry manufacturing, supply chain management, luxury/fashion industry
Required skills
Process optimization, Quality control, Vendor management, Cross-functional collaboration, Data analysis, Workflow streamlining
Preferred skills
Luxury or fashion industry experience, CAD design knowledge, BI tools proficiency
Technologies
ThoughtSpot, Excel, BI dashboards, Corel, CAD
Responsibilities
Streamline internal workflows between design, production, and sales teams; Maintain jewelry return rates below 1% through robust QC practices; Manage manufacturing partners to ensure consistent quality and timely production; Partner with design teams to improve rendering speed and accuracy; Leverage data tools to track inquiry fulfillment and drive continuous improvement
Seniority
Mid-level (M1), 4-5 years experience