Field Service Engineer
Core
Perform preventative maintenance and reactive repairs on advanced healthcare equipment including robotic surgery systems and operating theatre technologies to ensure safe and reliable patient care.
Role type
Field Service Engineer (Medical Devices)
Builds
Robotic-assisted surgery systems, operating tables, waste management systems, and integrated theatre solutions
Domain
Healthcare / Medical Technology
Deliverable
physical/clinical work
Required skills
mechanical aptitude, troubleshooting, diagnostic skills, regulatory compliance knowledge (ISO 13485), inventory management
Preferred skills
experience servicing medical devices, knowledge of hospital environments, field-based technical support experience
Technologies
Mako robotic system, operating tables, Neptune waste management systems, theatre imaging and video systems
Responsibilities
Perform preventative maintenance and reactive repairs on Stryker medical equipment; Diagnose and troubleshoot complex technical issues onsite and remotely; Manage inventory, spare parts, and service documentation; Meet service KPIs relating to responsiveness, quality, safety, and customer satisfaction
Seniority
Individual Contributor, hands-on field role