Field Service Engineer (Medical Devices)
Core
Install, validate, maintain, and repair sterilization and disinfection systems in hospital and surgery center environments.
Role type
Field Service Engineer (Medical Devices)
Builds
Sterilization and disinfection systems (e.g., STERRAD, EVOTECH, ENDOCLENS)
Domain
Healthcare / Medical Devices
Deliverable
physical/clinical work
Required skills
installation, advanced troubleshooting, repair, preventive maintenance, lifecycle management, spare parts inventory management, project planning, compliance documentation
Preferred skills
knowledge of KSA market, MS Office, computer applications, service systems
Responsibilities
Perform installation, advanced troubleshooting, repair and planned maintenance within assigned territory; Create open lines of communication with the customers and proactively develop targeted solutions to all technical issues that may arise; Collaborate with sales and clinical education teams to deliver customer-focused high value business solutions; Manage all responsibilities of primary territory, including compliance and documentation requirements; Perform preventive maintenance and document performance / maintenance records; Respond and provide support to customers in critical cases; Devise project plans for the installation-planning phase of new equipment; Manage spare parts inventory with partners and plan requirements as needed.