Maintenance Coordinator
Core
Oversee residential property maintenance operations for a portfolio of properties across the greater Tampa Bay area, ensuring maintenance requests are handled efficiently, professionally, and cost-effectively.
Role type
Maintenance Coordinator
Builds
Residential property maintenance workflow
Domain
Residential Property Management
Required skills
Work order management, Vendor negotiation and cost control, Vendor sourcing and onboarding, Scheduling and dispatching, Invoice and quality auditing, Problem resolution and process improvement
Preferred skills
AppFolio expertise, Communication skills, Negotiation and vendor management, Property maintenance knowledge, Organization and attention to detail, Problem-solving abilities, Ownership and initiative, Adaptability under pressure, Remote work readiness
Technologies
AppFolio
Responsibilities
Receive, assess, prioritize, and manage maintenance requests from initial intake through resolution; Serve as the primary point of contact for tenants and property managers; Maintain accurate, up-to-date work orders, maintenance logs, vendor details, and supporting documentation within AppFolio; Negotiate service rates, challenge excessive pricing when necessary, verify scopes of work, and ensure competitive costs without compromising service quality; Identify, evaluate, and onboard qualified contractors and service providers to build and maintain a reliable, competitive vendor network; Coordinate property access with tenants, schedule vendor visits, and monitor timelines to ensure repairs are completed efficiently; Review completion reports, compare invoices against approved quotes and agreed scopes of work, verify service quality, and approve invoices for payment; Take ownership of maintenance issues, resolve scheduling or communication challenges, identify opportunities for cost savings, and improve the efficiency of daily operations.
Seniority
Mid-level, independent contributor