Services ITR Manager
Core
Managing customer accounts for flow services in the power generation industry, focusing on commercial growth, operational excellence, and outage execution.
Role type
Senior IC services ITR manager (power generation)
Builds
Flow services, parts, repairs, and maintenance solutions for power generation customers
Domain
Power generation / Industrial services
Required skills
Power generation industry experience, steam turbine and generator maintenance knowledge, outage planning and execution, services sales, financial performance management, logistics planning, order management, forecasting, billing, collection
Preferred skills
Business and financial acumen, customer-focused mindset, stakeholder representation
Technologies
Standard Work, Daily Management processes
Responsibilities
Lead flow services growth in assigned customer accounts, maintain close communication with customers regarding plant operational challenges, analyze competitive landscape and execute account strategies, identify and close sales opportunities, deliver financial performance metrics, manage operational performance metrics (safety, quality, delivery, cost, outage), lead outage planning and execution, manage parts and services demand fulfilment and logistics, support order management activities
Seniority
Senior, hands-on IC