Intake Support and Admin Officer
Core
Provide administration and coordination support for intake, onboarding, and engagement activities for prospective participants, families, and referrers.
Role type
Intake Support and Administration Officer
Builds
Participant onboarding processes, information packs, and community engagement events
Domain
Community services / Disability services
Deliverable
dashboards & analysis
Required skills
Administration, Customer service, Records management, CRM systems, Scheduling, Microsoft Office, Event coordination, Communication
Responsibilities
Coordinate intake appointments and onboarding activities; Respond to enquiries and referrals; Prepare participant information packs and documentation; Maintain accurate records in client management and CRM systems; Assist with scheduling and shared team systems; Support preparation of marketing materials and community events.
Seniority
Individual Contributor