Patient Administration Assistant
Core
Coordinate patient admissions, theatre bookings, and documentation while providing front-desk support and customer service at a tertiary hospital.
Role type
Patient Administration Officer (Admissions & Reception)
Builds
Patient admission workflows, theatre scheduling, and front-desk operations
Domain
Healthcare / Hospital Administration
Deliverable
product features
Required skills
Patient intake processes, health fund eligibility checks, documentation validation, MS Office, webPAS
Preferred skills
Customer service, organizational skills, attention to detail
Responsibilities
Coordinate patient admissions and theatre bookings; Validate admission forms, consents, and payments; Conduct health fund eligibility checks; Schedule Pre-Admission Clinic requirements; Provide customer service via phone, online chat, and in person; Welcome patients on admission day; Deliver reception and switchboard services