ServiceNow Engineer/Developer/Architect (AU Citizen only)
Core
Design, configure, and maintain the ServiceNow platform to drive business process automation and deliver IT services management solutions.
Role type
ServiceNow Developer/Architect (ITSM focus)
Builds
Configured ServiceNow instances, integrations with enterprise systems, and automated workflows
Domain
IT Service Management (ITSM) / Enterprise Software
Required skills
ServiceNow platform configuration, ITSM process design (Incident, Problem, Change, Knowledge), ServiceNow scripting (Business Rules, Script Includes, UI Actions), REST/SOAP integrations, ITIL best practices, Agile methodologies
Preferred skills
ServiceNow certifications (CSA, CIS), ServiceNow Discovery, Performance Analytics, Orchestration, Security Incident Response
Technologies
ServiceNow, REST, SOAP, Web Services (via careerplan.io/jobs/d3f805e9-379e-40fe-80b3-d20c6c968b90-servicenow-engineerdeveloperarchitect-au-citizen-only-at-accenture)
Responsibilities
Participate in full implementation lifecycle (requirements, design, testing, deployment), design and configure ServiceNow modules, develop integrations, implement workflows and automation, provide post-implementation support and troubleshooting, create documentation, assist with upgrades and patches, provide training
Seniority
Experienced IC
