Officer Administration Plumbing - Internal Only
Core
Administrative and frontline customer service support for the Plumbing Section, managing records, applications, and enquiries.
Role type
Administration Officer (Plumbing Services)
Builds
Administrative processes and customer service delivery for plumbing services
Domain
Local Government / Municipal Services
Deliverable
dashboards & analysis
Required skills
Records management, database management, customer service, application processing, file management, data retrieval
Preferred skills
Building/plumbing certification environment experience, land information systems knowledge
Technologies
Land information systems, multiple databases
Responsibilities
Maintain accurate building and plumbing records including application registration and inspection tracking; Provide frontline customer service in person, phone, and electronically; Retrieve and analyze information from databases to respond to enquiries; Resolve administrative issues and identify practical solutions; Develop professional relationships with internal and external customers.
Seniority
Individual Contributor
