Call Center Outbound Sales Representative
Core
Outbound sales representative connecting families to Spectrum's essential services (Internet, Mobile, TV, Phone) and expanding the customer base.
Role type
Outbound Sales Representative
Builds
Spectrum Residential products and services
Domain
Telecommunications / Consumer Services
Deliverable
product features
Required skills
consultative sales approach, needs analysis, objection handling, effective closing, high-volume prospect management, multitasking with dialer software, MS Office proficiency
Preferred skills
knowledge of commercial internet/video/data services, experience in fast-paced customer-focused environments
Responsibilities
meeting and exceeding monthly sales quotas by adding new lines of service and upselling existing customers, handling all prospects with courtesy and professionalism, creating and maintaining follow-up plans to increase sales conversion rates, acting as a knowledgeable product consultant
Seniority
Entry-level to Individual Contributor