Service Consultant
Based in AustraliaNo visa sponsorshipCitizens or permanent residents only
Core
Front-line service staff providing superior service to Avant members via phone, email, and letters, while maintaining member records and identifying process improvements.
Role type
Service Consultant (Contact Centre)
Builds
Member service interactions and record maintenance
Domain
Healthcare administration / Customer service
Deliverable
client delivery
Required skills
Customer service, record maintenance, process improvement, analytical skills, communication
Responsibilities
Deliver superior service to clients, ensure quality work in service delivery, assist with member record maintenance, identify continuous improvement opportunities, adhere to Occupational Health & Safety guidelines