Client Care Representative - Cairns | PT
Core
Front-desk and administrative support for a hearing clinic, managing client appointments, clinic operations, and billing for an older clientele.
Role type
Client Care Representative (Medical Admin)
Builds
Clinic operations and client service experiences
Domain
Healthcare (Hearing Health)
Deliverable
client delivery
Required skills
Face-to-face customer service, appointment scheduling, administrative support, clinic operations management, billing and payments, phone and email management, basic hearing aid knowledge
Preferred skills
Interest in hearing aid repair/maintenance
Responsibilities
Welcoming clients and managing their experience, scheduling and confirming appointments, providing administrative support to clinicians, managing clinic opening/closing procedures, managing phone line and email inbox, billing clients and processing payments
Seniority
Individual Contributor, entry to mid-level
