Senior Business Support Officer
Core
Support the development and rollout of new knowledge management and training arrangements and content for the RITS ecosystem.
Role type
Senior Business Support Officer (Knowledge Management & Training)
Builds
Knowledge management systems, training programs, and content for the RITS real-time gross settlement system.
Domain
Financial services / Payments infrastructure
Deliverable
product features
Required skills
Business support expertise, stakeholder engagement, cross-functional collaboration, project coordination, reporting, deadline management
Preferred skills
Experience in matrix organizations, IT and operations background
Technologies
N/A
Responsibilities
Coordinate the build of new knowledge content and training material, arrange meetings and workshops, liaise with internal and external stakeholders, track progress, generate status reports
Seniority
Senior, hands-on IC
