Case Manager
Core
Provide immediate and ongoing support to clients experiencing or at risk of homelessness, translating their needs into personal programs that encourage independence and empowerment.
Role type
Case Manager (Social Services)
Builds
Personalized housing and support plans for vulnerable individuals
Domain
Social Services / Homelessness Support
Deliverable
client delivery
Required skills
Case plan development, client engagement, housing policy knowledge, service coordination, problem-solving, time management
Preferred skills
Tertiary qualification in human services, direct experience with complex homelessness needs, lived experience of homelessness
Technologies
None stated
Responsibilities
Engage with clients to determine eligibility and refer to relevant services; Develop and implement case plans with clients; Assist clients in developing longer-term housing options; Coordinate and monitor required services; Maintain contact with vulnerable clients using flexible strategies
Seniority
Mid-level, hands-on IC