Customer Service Specialist
Core
Managing daily freight movement, resolving enquiries, and providing insights to account managers to deliver a no better logistics experience.
Role type
Customer Service Specialist (Logistics)
Builds
Tailored transport and warehousing solutions
Domain
Logistics and Supply Chain
Deliverable
client delivery
Required skills
Freight movement management, enquiry resolution, reporting, account relationship management, problem-solving, Microsoft Office Suite
Responsibilities
Supporting and managing day-to-day movement of freight, reviewing and reporting on daily freight movements, resolving customer enquiries, escalating priority issues, building long-term relationships with account portfolios