Senior Manager, Network Success
Core
Lead strategy and execution of provider account management to drive engagement, retention, growth, and operational excellence for strategic provider groups.
Role type
Senior Manager, Provider Network Success
Builds
Scalable account planning frameworks, reporting systems, and AI-enabled automation workflows for provider relationships
Domain
Healthcare / Provider Network Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Provider network management, account leadership, team scaling, stakeholder management, strategic planning, operational management, AI/automation implementation, CRM proficiency, negotiation, cross-functional collaboration
Preferred skills
Centers of Excellence models, value-based care environments, 5+ years direct team management, provider credentialing experience
Technologies
Salesforce, Jira, Monday.com, Microsoft Project
Responsibilities
Serve as executive sponsor for strategic provider groups; drive provider engagement and retention; lead renewal strategies; define team strategy and performance expectations; build scalable account planning and reporting systems; implement process improvements and AI tools; partner with Analytics and Product teams; lead and mentor network managers; drive measurable improvements in retention and operational efficiency
Seniority
Senior, hands-on IC with people leadership