Operations Transformation Senior Manager
Core
Lead comprehensive process assessments to identify inefficiencies and design transformative roadmaps for clients in financial services, manufacturing, and retail.
Role type
Senior Manager, Management Consulting (Operations Transformation)
Builds
Process improvement roadmaps, value-creating solution options, and executive presentations
Domain
Management Consulting / Operations
Deliverable
client delivery
Required skills
End-to-end process diagnostic leadership, commercial acumen (proposal writing, SOW development), process mining tool proficiency (Signavio, UiPath Process Gold, Apromore), BPMN process modelling, Lean methodologies, executive-level presentation and storytelling, cross-functional team leadership, project budget and milestone management
Preferred skills
Six Sigma certification, workshop facilitation for executive audiences
Technologies
Signavio, UiPath Process Gold, Apromore, PowerPoint
Responsibilities
Lead end-to-end process diagnostic engagements; define and apply process performance metrics; identify business pain points and translate them into structured solutions; leverage process mining tools to generate data-driven insights; develop process models using BPMN and Lean methodologies; present findings and roadmaps to C-suite executives; design and facilitate executive workshops; lead proposal development and engagement economics; manage multidisciplinary teams and mentor junior consultants
Seniority
Senior Manager, hands-on IC with team leadership