Client Care Representative - Pymble | PT
Core
Front-desk administrative support for a hearing health clinic, managing appointments, client intake, and device servicing.
Role type
Client Care Representative (Medical Admin)
Builds
Clinic operations and client experience for hearing health services
Domain
Healthcare / Hearing Health
Deliverable
product features
Required skills
Appointment scheduling, client record management, phone/email communication, basic hearing device troubleshooting, billing, administrative judgment
Preferred skills
Team collaboration, problem solving, computer proficiency
Responsibilities
Manage audiologist appointment schedules, greet clients and update records, answer phone calls and emails, provide basic troubleshooting for hearing devices, handle accurate billing, perform general office duties
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