Fraud Analyst
Core
Monitor fraud detection alerts, investigate fraudulent cases, recover funds, and liaise with law enforcement to protect the bank and customers from fraud and scam risks.
Role type
Fraud Analyst
Builds
Fraud prevention and recovery processes for card, internet banking, identity takeover, and lending channels
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
fraud investigation, fund recovery, law enforcement liaison, customer communication, analytical problem-solving, adaptability
Preferred skills
banking sector experience, financial services exposure
Responsibilities
Monitor fraud detection alerts and reports, investigate and complete simple fraudulent cases, communicate case status with customers, collaborate with third-party suppliers, liaise with law enforcement officers, educate fraud victims
Seniority
Individual Contributor