Business Analyst
Core
Lead the discovery, design, and delivery of systems and data work powering fundraising and engagement for a humanitarian aid agency.
Role type
Business Analyst (CRM & Data Systems)
Builds
Supporter systems, data governance frameworks, and fundraising/engagement platforms
Domain
International Aid & Development / Non-Profit
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Business analysis, project management, Salesforce (NPSP), data governance, process improvement, requirements specification
Preferred skills
Non-profit sector experience, CRM environment experience
Technologies
Salesforce, Marketing Cloud, NPSP
Responsibilities
Analyse and design solutions by turning business needs into specs and user stories; Lead projects end-to-end from discovery to delivery; Drive automation and process improvements; Champion data governance frameworks; Support organizational change through documentation and training; Assist with data extraction, analysis, and reporting.
Seniority
Mid-Senior, hands-on IC