Medical Receptionist
Core
First point of contact for patients, managing check-in, inquiries, scan preparation advice, and billing procedures.
Role type
Medical Receptionist
Builds
Patient intake and billing workflows for a radiology network
Domain
Healthcare / Radiology
Deliverable
client delivery
Required skills
Patient greeting and check-in, phone and email handling, billing processing (private, Medicare, workers compensation, DVA), appointment management, multi-screen system navigation, customer service
Responsibilities
Greeting patients and assisting with check-in, answering emails and phone calls, advising patients on scan preparation, processing billing procedures, collaborating with clerical and technical staff
Seniority
Entry-level / Individual Contributor
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