Resource Manager
Core
Lead the planning, forecasting, and real-time management of the IT project workforce to ensure optimal staffing, cost efficiency, and service delivery.
Role type
Senior Resource (Workforce) Manager
Builds
IT project workforce capacity and alignment with business goals
Domain
Public Sector / IT Project Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Workforce planning, resource forecasting, stakeholder negotiation, data-driven decision making, risk management, operational resource management, strategic thinking, attention to detail, continuous improvement
Preferred skills
Experience managing large/diverse workforces, balancing operational and strategic objectives, utilizing utilization metrics
Technologies
workforce data tools, utilization metrics platforms
Responsibilities
Partner with Program and Project Managers to align staffing strategies with business goals; manage large and diverse workforces across multiple programs; ensure accuracy of workforce data, resource allocations, and reporting; balance big-picture workforce planning with day-to-day operational issue resolution; identify risks and drive continuous improvement using resource insights.
Seniority
Senior, hands-on IC
