Senior Product Delivery Manager - Onboarding

Milan💼 Full-time🗓 2026-07-22 → 2026-09-27

Core

Own the KYC layer of the merchant onboarding journey, driving conversion rates and managing vendor ecosystems for new market expansion.

Role type

Senior Product Manager (Onboarding & Compliance)

Builds

KYC flows, vendor management programs, and onboarding workstreams for new markets.

Domain

Fintech, Payments, Regulatory Compliance (KYC/KYB)

Deliverable

product features

Required skills

KYC/KYB/identity verification expertise, conversion funnel ownership, external vendor management, multi-market regulatory navigation, cross-functional leadership

Preferred skills

GC acquisition experience, sub-merchant onboarding, AI integration in compliance

Technologies

Desktop, mobile web, app platforms for experimentation

Responsibilities

Improve KYC conversion rates across all markets, design compliant KYC flows for US/Canada/Australia/New Zealand, manage commercial relationships with 10+ identity verification vendors, lead A/B testing programs for onboarding, represent the CIV team in cross-functional GC integration forums

Seniority

Senior, hands-on IC

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About Mollie

Financial Services1168Amsterdam, North Holland, NLFounded 2004

Mollie offers a single platform for businesses to get paid and manage their money. One that makes payments, reconciliation, reporting, fraud prevention, and financing simple for all – from startups to enterprises. Founded in 2004, Mollie’s mission is to make payments and money management effortless for every business in Europe. Our 850-strong team works from offices across the continent, including Amsterdam, Ghent, Lisbon, London, Maastricht, Milan, Munich, Berlin, Kiel and Paris. Today, more than 250,000 businesses use Mollie to drive revenue, reduce costs, and manage funds.