Client Manager
Core
Managing and developing strategic relationships with the Queensland Government to ensure successful delivery of travel management services and business outcomes.
Role type
Senior Client Manager (Government Sector)
Builds
Strategic travel programs and services for government agencies
Domain
Travel Management / Public Sector
Deliverable
client delivery
Required skills
Contract management, stakeholder engagement, data-driven commercial decision making, negotiation, program management, travel policy compliance
Preferred skills
Onboarding and implementation leadership, continuous improvement, Microsoft suite expertise
Responsibilities
Build and maintain relationships with Queensland Government stakeholders; Monitor contract performance and compliance; Undertake client reviews and reporting; Collaborate on procurement and strategic travel projects; Lead onboarding and training for government agencies; Identify and implement continuous improvement opportunities; Provide guidance on travel systems and policies.
Seniority
Mid-Senior, hands-on IC