Visa Consultant
Core
Advise travelers on visa requirements, process applications, and coordinate with embassies and consulates.
Role type
Visa Consultant (Customer Support & Application Processing)
Builds
Visa applications and travel packages for customers
Domain
Travel & Immigration
Deliverable
client delivery
Required skills
Visa application knowledge, document review, customer service, travel package sales, communication, deadline management
Preferred skills
Travel & Tourism degree, prior visa consultancy experience, travel package sales experience
Technologies
MS Office, Google Workspace
Responsibilities
Advise customers on visa requirements, review documents for accuracy, prepare and process applications, coordinate with embassies and consulates, visit clients and application centers, track applications, handle customer queries, maintain records, upsell travel packages
Seniority
Junior to Mid-level, hands-on IC