Retail Consultant, George Street
Core
Face of Optus delivering standout customer experiences, providing personalized solutions for mobile, broadband, and tech inquiries.
Role type
Retail Service Consultant
Builds
Customer relationships and store operations
Domain
Telecommunications retail
Deliverable
client delivery
Required skills
empathy, active listening, de-escalation, product knowledge, adaptability, calm communication
Responsibilities
Deliver customer experiences, learn product knowledge, understand customer needs, support complex enquiries, maintain store operations
Seniority
Entry-level to Junior
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