Customer Care Consultant
Core
Outbound Customer Service Representative making calls to community members to encourage and schedule appointments for a not-for-profit health and wellbeing organization.
Role type
Outbound Customer Service Representative
Builds
Appointment bookings and community service connections
Domain
Not-for-profit / Community Health
Deliverable
client delivery
Required skills
Outbound calling, appointment scheduling, information provision, record updating, rapport building, professional communication
Preferred skills
Previous contact centre or administration experience, ability to learn new systems quickly