Inbound Sales Consultant
Core
Inbound sales consultant handling customer inquiries, identifying needs, and selling telecommunications products and services to maximize revenue.
Role type
Inbound Sales Consultant
Builds
Telecommunications services (internet, mobile, voice) for residential and business customers
Domain
Telecommunications / Consumer Services
Deliverable
product features
Required skills
questioning techniques, product usage analysis, data entry, time management, communication, interpersonal skills, sales procedures
Responsibilities
Meeting call handling targets and sales targets, providing product information to enable informed customer decisions, accurate data entry into CMS systems, escalating customer complaints
Seniority
Individual Contributor
