Senior Technical Business Analyst (Credit as a Service)
Core
Drive business and technology outcomes for a Credit as a Service transformation program, covering customer credit assessment, onboarding, decisioning, billing, and lifecycle management.
Role type
Senior Technical Business Analyst
Builds
Scalable technical solutions for credit assessment, onboarding, decisioning, billing, and customer lifecycle management via API-led integrations.
Domain
Financial services / FinTech / Credit as a Service
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
End-to-end business analysis, credit assessment, credit decisioning, lending, customer onboarding, customer lifecycle management, fraud, risk, API integrations, interface analysis, data mapping, business rules definition, solution design support, complex enterprise application landscapes, third-party vendor integrations, BRDs, functional specifications, user stories, BPMN process models, data mapping artefacts, Agile delivery (Scrum/Kanban), testing activities (SIT, UAT, operational readiness)
Preferred skills
Telecommunications, banking, financial services, lending, FinTech, customer-facing digital transformation
Technologies
API-led integrations, BPMN, Scrum, Kanban
Responsibilities
Lead end-to-end business analysis activities from requirements elicitation to solution design support, delivery, testing, and business transition; Analyze current and future state processes and identify business impacts across digital platforms and enterprise systems; Define user stories, business rules, process flows, and data requirements; Partner with architects, engineers, product teams, and external vendors to translate business requirements into scalable technical solutions; Support integration initiatives spanning customer onboarding, credit decisioning, billing, customer account management, and external service providers; Identify opportunities to improve business processes, simplify customer journeys, enhance credit decisioning outcomes, and support operational readiness.
Seniority
Senior, hands-on IC