Driver Operations Associate (Longhaul Delivery)
Core
Monitor and analyze daily, weekly, and monthly metrics performance; create and execute driver activation initiatives to increase active drivers; work with Demand teams to ensure order fulfillment and supply reliability.
Role type
Operations Associate (Logistics/Driver Management)
Builds
Driver activation campaigns, supply reliability, order fulfillment processes
Domain
Logistics, On-Demand Delivery
Required skills
Metrics analysis, Driver activation strategy, Cross-functional collaboration, Long-distance delivery performance monitoring, Team leadership, Campaign management
Preferred skills
None stated
Technologies
Google Spreadsheets, Google Slides
Responsibilities
Monitor and analyze daily, weekly, and monthly metrics performance; Create and execute driver activation initiatives to increase active drivers; Work closely with Demand teams to ensure order fulfillment, projects & maintain supply reliability; Monitor active driver performance and provide insight & recommendation to improve supply which includes, but not limited to, long-distance delivery performance; Lead a small team to achieve metrics targets and deliver excellent execution; Initiate driver engagement initiatives such as: (targeted communication, incentives, or campaigns) to improve order response rate / fulfillment
Seniority
Mid-level, hands-on IC