Fidelity Fund Coordinator (Maternity Leave Cover)
Core
Administer the Master Builders Fidelity Fund to support builders with essential cover and assist homeowners during claims when building projects go wrong.
Role type
Operations coordinator for a consumer protection scheme
Builds
Fidelity Fund cover for builders and claims support for homeowners
Domain
Residential construction industry + insurance/fund administration
Deliverable
client delivery
Required skills
administration, insurance, finance, CRM systems, policy interpretation, financial record keeping, report preparation
Preferred skills
knowledge of building and construction, experience with Zoho CRM
Responsibilities
Managing builder applications, renewals, and approvals; issuing certificates and invoices; guiding homeowners through claims; coordinating claim assessments and payments; maintaining CRM and financial records; preparing reports for management and Trustees
Seniority
Mid-level operational role